The holidays are approaching — and the retailers are in tight competition for your dollars. In order to convince you that they’re the place to buy, they are not just dropping prices on their products, but are making it a lot easier to have those products shipped, and to return them if the person you bought the laptop or the gaming console or the phone for doesn’t like it.
In fact, most retailers are offering special holiday season policies for shipping and returns — recognizing that (a) most shoppers are spending a great deal right now, and wouldn’t mind saving a bit on shipping, (b) many people will start getting nervous about getting their packages before the holidays, so faster shipping is better (and free faster shipping is better yet), and (c) since most of these are gifts that won’t be given until the end of the year, a two-week return policy won’t be useful to somebody buying a gift in November.
So here are the current shipping and return policies for a selection of the major online retailers. Not all have specific holiday policies, but some have shipping and return policies that are just as good or better. We will keep an eye on these sites and update any changes we find as the holidays get closer.
Hopefully, knowing more about how much you’ll spend and how much leeway you have to make a return will help lessen your holiday angst somewhat.
Shipping: Free next-day delivery on eligible orders of $35 and over in eligible zip codes.
Returns: Many items purchased between October 24th and December 25th have extended return dates. Items that usually have a 14-day return window will have a final return date of January 10th. Items that have a 30-day return window will have a final return date of January 25th. (There will be no change for items with 90-day return windows.) This doesn’t apply to Walmart Marketplace (i.e. third-party) sellers.
Shipping: According to the Sam’s Club FAQ, the shipping cost for most items varies based on the item’s size, weight, shipping method, and delivery address. Plus, Members get free shipping on most online items.
Returns: Sam’s Club has no specified return period; some return periods may be stated for specific products.
Shipping: Free two-day shipping until December 21st with no minimum purchase required but with some exclusions.
Returns: You’ve got 90 days to return most unopened items; a full year if it’s a Target brand. (Exceptions will be noted on the receipt.)
Shipping: Costco quotes its shipping fees during checkout; fees depend on the product and the shipping method.
Returns: Costco generally has an open return policy, except for electronics such as TVs, computers, etc., which have a 90-day return window. There are other exceptions, which are listed on its return page.
Shipping: Prime members get free same-day delivery on qualifying orders over $35 in qualifying zip codes. Otherwise, the usual next-day or two-day deliveries apply, depending on the product. Non-Prime buyers will find shipping options on the order page of each specific product.
Returns: During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st (this applies to both Prime and non-Prime buyers).
Shipping: Most products sold through the online Microsoft store include free two-to-three day shipping.
Returns: Eligible items purchased October 1st to December 31st can be returned through January 31st.
Shipping: If you buy directly from Apple, two-day shipping is free on most items, and iPhones can get free next-day shipping.
Returns: Apple gives you 14 days to return a product from time of receipt.
Shipping: To qualify for free shipping in the US, your order total must be at least $35 before taxes and after any discounts are applied. (In Canada, the total must be $45 CAD; in Singapore, $40 SGD.) Separate, multiple orders cannot be combined to receive free shipping.
Returns: You have only 15 days to return an item you bought from the Google Store (30 days for a Nest Thermostat),
Shipping: B&H offers free standard shipping (that’s three to seven business days) for most items and free expedited shipping (one to three business days) for items over $29.
Returns: B&H allows purchases bought between November 1st and January 1st to be returned up until February 1st (with the usual exceptions of non-returnable items such as computers or TVs whose packaging has been opened).
Shipping: Best Buy is offering free shipping on everything purchased from October 22nd through December 25th. Special order delivery items, some scheduled delivery items, and items displaying “In Store Only” or “Check Stores” are not available for free shipping. If you’ve spent $35 or more, there is also the possibility of next-day delivery, depending on the item and when the order was placed.
Returns: Almost every purchase made throughout November and December can be returned through January 14th. Cell phones, cellular tablets, and cellular wearables have a 14-day return period; major appliances have a 15-day return period. My Best Buy Elite members have until January 14th or 30 days from receipt, whichever is longer; Elite Plus members have until January 14th or 45 days from receipt, whichever is longer.
Shipping: Most of Dell’s products come with free standard shipping.
Returns: Dell offers a 30-day return policy with some exceptions; a restocking fee of up to 15 percent may be charged.
Shipping: DJI offers free shipping on purchases of $159 or more. Otherwise, shipping fees are specified on the order form.
Returns: DJI offers returns within 14 days of receiving the purchase.
Shipping: GameStop is offering free Edge (two-day) shipping on orders over $35.
Returns: GameStop is accepting any products purchased between November 1st and December 24th for return by January 15th. The packages must be unopened and you must have the receipt.
Shipping: For many items, standard (three- to six-day) shipping is free; priority and next-day shipping is often available for an additional fee.
Returns: Purchases made between November 1st and December 25th may be returned until January 15th; you may have to pay a restocking fee of up to 15 percent.
Shipping: Many of Newegg’s items come with free shipping; check the individual product page.
Returns: Newegg’s extended holiday return policy allows customers to return products until January 31st; you have to look in the “warranty & returns” tab on the product page to find out if it’s covered.
Shipping: Sonos offers free shipping on all its products.
Returns: Sonos gives you 45 days to return a purchase, and even offers free return shipping.